About Pylon
Pylon is the only agentic support platform, purpose-built for B2B companies. Backed by a16z, BCV, General Catalyst, and Y Combinator. More than 1,500 companies including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io run their support and customer success workflows on Pylon.
What You'll Do
- Build features so customers in post-Sales roles (Customer Support & Customer Success) run their operations more efficiently by leveraging AI
- Build prototypes, work independently, iterate quickly, and ship fast
- Have high autonomy, own things end to end, and project manage your own work
- Work with PMs, designers, and other engineers in a highly collaborative way
- Collaborate with senior engineers from Samsara, Affinity, Airbnb, and Meta
What We're Looking For
- Pursuing a bachelor's or master's in CS, engineering, or related field, starting full-time Summer 2027
- Relevant internship experience or side projects with strong full-stack fundamentals
- Growth mindset and openness to feedback
- In SF or willing to relocate, love working in-person
- (Bonus) Experience at high-growth startups
- (Bonus) Experience with React, Golang, GraphQL, and AWS
Perks
- Commuter benefits
- Parental leave
- 14 company holidays + unlimited PTO
- Annual offsite
- Lunch, dinner, and snacks at the office
- Fitness stipend
Compensation: $150K-$180K + stock options + comprehensive benefits.
